Recovery Life Coach Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from recoverylifecoach.com (the “Site”).
YOUR PRIVACY IS IMPORTANT TO US
Your communications with us are confidential. We use your contact information and payment information as detailed below to provide services you request.
If you any questions about how your information is used please contact us by e-mail at info@recoverylifecoach.com.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect payment information. When you schedule a consultation we collect the name, email and contact phone number that you provide. This information is used to contact you for your consultation. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to provide
services for any orders placed through the Site (including processing your payment information, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
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When in line with the preferences you have shared with us, provide you with information relating to our products or services.
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We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
In order to proivde you with services requested, your contact information and payment information will provided directly to our scheduling service, Calendly, and payment service, PayPal.
We will never sell, rent or make available your data for any other purpose except as required by government officials in line with US and New York State Law.
We use the following third parties to provide scheduling, payment, email and web hosting services.
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Scheduling of appointments uses the Calendly (https://calendly.com/).
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Calendly has an integrated payment option for some services that uses PayPal (https://www.paypal.com).
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Additionally, you may receive PayPal invoices for services.
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Secure email infrastructure is provided by SendGrid (https://sendgrid.com/).
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Secure web hosting is provided by Microsoft Azure (https://azure.microsoft.com).
The information you provide to Calendly and PayPal will be used to provide the services you are interested in.
You may review their privacy policies at the folowing links:
Calendly's privacy policy
PayPal's privacy policy
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@recoverylifecoach.com.
Client Testimonials
Michele is professional but at the same time down to earth and easy to talk to. I feel comfortable with her and she's made it easy for me to be open about my issues. She asks good questions that get to the heart of the matter. She's gentle and kind but will still hold you accountable. She's knowledgeable in matters of addiction and recovery which is intrinsic to her coaching. Things are better after working with her. Michele will help you make positive changes in your life and recovery. - Rena
Six months ago, I thought I'd give Recovery Life Coach a try and am shocked at the progress I've made in
such a short amount of time. For years I treaded water in areas of my life that I wanted to change, but
didn't know how. I tried on my own, but went back to old habits. Michele helped me take action to
change the things I can. As a result? I've achieved more financial stability, job security, and manage my
day-to-day activities with less stress and more productivity. I'm accountable for the first time in years.
Michele is the ultimate coach: empathic, energizing, motivating and seems to know how to say the right
at the right time. I couldn't have made all the progress without her coaching. - Annie
Michele has been an enormous help to me. Life coaching is the "missing piece" for many of us in recovery who are looking to take action on fulfilling our best life. As someone who has been in recovery for many years, I find that I need extra assistance, beyond therapy and sponsorship, towards achieving personal and professional goals. The individualized attention and targeted exercises that life coaching provide helps the sober person move past mental blocks and emotional traps that kept us from taking risks. Specific assignments require the type of accountability that enable me to move past character defects (or defenses) that prevent me from reaching my goals. What strikes me most about Michele is she listens without judgement--something those of us in recovery need in order to feel safe when facing change. Her calm and kind demeanor make speaking with her a pleasure .I highly recommend working with Michele for those who are in recovery. - Victoria
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